As part of MARCONI, public broadcaster NPO and service provider Faktion developed a chatbot for the radio station NPO Radio 5. Listeners are able to ask questions about the different radio shows (time and day, what is it about, who is the presenter), the DJ’s, songs, competitions and more general frequently asked questions such as “How can I listen to the station abroad?” or “How can I listen to a programme that’s already been broadcasted?”. Via smart connection with the editorial radio system, questions about programmes, songs and DJ’s could be automatically answered, as all the information is already available.
IRIS2019, International Legal Informatics Symposium, is the biggest event on legal informatics (law and IT) in central Europe. It took place in February 2019 at the University of Salzburg, with University of Vienna as the main organiser. Already in its 22nd year, about 130 speakers presented the latest developments in their field, of which also the MARCONI consortium.
From the 26th till the 28th of June, the TVX conference for broadcasters took place in Seoul, Korea. ACM TVX (Interactive Experiences for Television and Online Video) is the leading international conference for research into online video, TV interaction and user experience. Researchers Sandy and Rik from VRT were able to present their submitted papers about MARCONI at the conference, and receive valuable feedback for the next steps of the project.
“I typically use design thinking as a research approach to understand the design problem in its complexity. Prototypes and mock-ups are designed and developed through ideation, iteration and critiquing solutions with end-users. I believe it is valuable to also design the research experience: end-users are more engaged in the process when they can connect to the problem.” As User Researcher at VRT Innovation, Sandy Claes is an expert in design and co-creation of viable solutions to the real user problems.
As an Innovation Manager at IN2, Alexandru Stan is constantly on the lookout for innovating and customer-oriented solutions to manage, access and publish content. In that perspective, MARCONI enhances the radio experience for both listeners and radio makers. In Alexandru's words: "Building the digital communication mechanisms to allow listeners and radio makers to come closer together and interact with one another can be very impactful."
"MARCONI services will need to work with the long tail of digital content, i.e. very specific content relevant to a relatively small group." Werner Bailer is researcher at JRS and member of MARCONI's project team. In this week's interview, he presents some exciting areas of research and the challenges to solve there.