In an earlier blog post, we described the pilot with a chatbot on the NPO Radio 5 website. On all programme pages of the website, there was a chat icon available that invited people to ask questions about programmes, events, music, vote on a poll, or just start a chat. In this blog post, you can find an overview on our learnings and insights.
On the 5th of June, the first workshop on Interactive Radio Experiences (IRE) took place at ACM TVX, the International Conference on Interactive Experiences for Television and Online Video, at MediaCityUK in Salford, UK. Despite the increasingly interactive nature of radio experiences, the topic has been neglected so far at TVX and other conferences that address interactive media. The workshop, jointly organised by the H2020-projects MARCONI and HRadio, brought together researchers and practitioners working on tools, services and applications that enable interactive radio experiences.
As part of MARCONI, public broadcaster NPO and service provider Faktion developed a chatbot for the radio station NPO Radio 5. Listeners are able to ask questions about the different radio shows (time and day, what is it about, who is the presenter), the DJ’s, songs, competitions and more general frequently asked questions such as “How can I listen to the station abroad?” or “How can I listen to a programme that’s already been broadcasted?”. Via smart connection with the editorial radio system, questions about programmes, songs and DJ’s could be automatically answered, as all the information is already available.
IRIS2019, International Legal Informatics Symposium, is the biggest event on legal informatics (law and IT) in central Europe. It took place in February 2019 at the University of Salzburg, with University of Vienna as the main organiser. Already in its 22nd year, about 130 speakers presented the latest developments in their field, of which also the MARCONI consortium.
Interaction and community are key in the future of radio. But how are we able to collect, manage and use input from various interfaces in an efficient way? Enter the MARCONI platform. Have a look at this third use case and find out how radio presenter Jan and listener Bernd are able to co-create stories on the radio.
We have paused our Tuesday interview posts to present you our MARCONI use cases! The following month, we will publish stories that illustrate the value of MARCONI for radiomakers and listeners. The illustrations have been made by MARCONI member Sandy Claes, whose interview will also be posted shortly 😉 Read the first use case here!